Profile
“Emma is a highly competent and warm mediator. She did an excellent job of building a relationship with the parties, focusing them throughout and managing the whole process”
“She approached the mediation with energy and personal warmth, encouraging the parties to actively engage in the mediation”
“A sure-footed and accomplished mediator. Emma was highly effective at managing the parties and made huge progress at mediation, leading to an early settlement which at the outset had seemed unlikely”
Overview
Emma became a CEDR accredited mediator in 2008, and specialises in civil & commercial disputes. She is also a CEDR certified workplace mediator. Prior to becoming a full-time mediator, Emma worked as a commercial dispute resolution solicitor with Allen & Overy in London and with Herbert Smith in Hong Kong. She also taught commercial dispute resolution, mediation and mediation advocacy for a number of years at the University of Hong Kong, combining this with her mediation practice in Hong Kong. Emma has recently relocated back to the United Kingdom, where she is now mediating full-time.
Emma’s international experience means she is adept at dealing with parties from a wide variety of backgrounds and business cultures. She is able quickly to get to the heart of a case, combining her legal abilities with her personal warmth and ability to build rapport with individual and corporate clients alike. Her considerable experience as a lawyer representing parties to mediation has led to a deep understanding of the parties’ commercial interests and an ability to see all sides of the dispute. This, combined with careful preparation, allows for swift and effective progress to be made on the mediation day..
Approach to mediation
Emma is calm, creative and adaptable, using the mediation process flexibly to overcome any barriers to settlement and keep the parties on track. Facilitative and perceptive, she is nevertheless not afraid to ask difficult questions and challenge preconceptions. Her ability to build rapport and her excellent communication skills, combined with a tenacious and proactive approach, allow her to deal with high levels of conflict and entrenched positions, and to defuse difficult dynamics. Clients have noted in particular her warm approach and ability to find a way forward, achieving settlement in cases where all parties had thought this would be impossible.
Practice Areas
Emma has mediation experience in the following types of dispute:
- general civil and commercial cases
- insurance
- property
- partnership and minority shareholder disputes
- private client and trust
- employment and workplace
- professional negligence
- financial services
- product liability
- defamation and media
Professional qualifications
- CEDR accredited mediator (2008) and CEDR certified workplace mediator (2019)
- Admitted as a solicitor in England & Wales (1998) and Hong Kong (2002)
- Post graduate diploma in Legal Practice (Distinction) College of Law, York (1995)
- MA (Law) University of Cambridge, St John's College (1994)
History
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Date
Nature of dispute
Outcome
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22 February 2023Encroachment DisputeOutcome: Did Not Settle
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23 June 2022DefamationOutcome: Settled
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7 June 2022Neighbour DisputeOutcome: Adjourned
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29 March 2022BankingOutcome: Settled
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23 April 2021CommercialOutcome: Settled
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9 April 2021CommercialOutcome: Settled
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1 April 2021Minority shareholderOutcome: Settled
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19 March 2021Partnership disputeOutcome: Settled
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11 March 2021CommercialOutcome: Settled
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5 March 2021WorkplaceOutcome: Settled
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23 February 2021Civil - boundaryOutcome: Settled
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17 February 2021Civil - contractOutcome: Settled
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1 February 2021EmploymentOutcome: Settled
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28 January 2021CommercialOutcome: Settled
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13 January 2021WorkplaceOutcome: Settled
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9 December 2020CommercialOutcome: Settled
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1 December 2020ContractOutcome: Did Not Settle
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6 November 2020CommercialOutcome: Settled
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22 October 2020WorkplaceOutcome: Settled
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2 October 2020Civil - contractOutcome: Settled
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16 September 2020CommercialOutcome: Did Not Settle
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14 September 2020Trust/ inheritanceOutcome: Settled after date
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11 September 2020CommercialOutcome: Settled
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3 September 2020WorkplaceOutcome: Settled
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28 July 2020CommercialOutcome: Settled
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13 July 2020Commercial - breach of contractOutcome: Settled
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8 July 2020Property - neighbourOutcome: Settled
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1 July 2020Commercial - breach of contractOutcome: Settled
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29 June 2020EmploymentOutcome: Settled
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26 May 2020EmploymentOutcome: Settled
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14 May 2020ContractOutcome: Did Not Settle
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17 March 2020Property - neighbourOutcome: Settled
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12 March 2020CommercialOutcome: Settled
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25 February 2020WorkplaceOutcome: Settled
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14 February 2020Partnership disputeOutcome: Settled
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11 February 2020WorkplaceOutcome: Settled
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5 February 2020Inheritance disputeOutcome: Settled
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22 January 2020CommercialOutcome: Settled
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13 January 2020Commercial - breach of contractOutcome: Settled
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1 November 2019WorkplaceOutcome: Settled
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29 October 2019Commercial - breach of contractOutcome: Partial Settlement
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17 October 2019EmploymentOutcome: Settled
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15 October 2019Commercial - propertyOutcome: Settled
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11 October 2019WorkplaceOutcome: Settled
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9 October 2019Civil - neighbourOutcome: Settled
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3 October 2019Property - neighbourOutcome: Settled
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30 September 2019CommercialOutcome: Settled
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24 September 2019Civil - neighbourOutcome: Settled
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20 September 2019PropertyOutcome: Settled
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12 September 2019PartnershipOutcome: Settled
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9 September 2019Commercial - breach of contractOutcome: Settled
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11 July 2019Trust / inheritanceOutcome: Settled
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2 July 2019Civil - breach of contract (education)Outcome: Settled
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28 June 2019Breach of commercial contractOutcome: Settled
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24 June 2019Civil - constructionOutcome: Settled
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6 June 2019EmploymentOutcome: Settled
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21 May 2019Inheritance disputeOutcome: Settled
Insurance
- Insurance Provider Hiscox
- Certificate Status Certificate on file
- Expiry Date 17 February 2024
- Level of Cover 1000000
CPD & Training
- Mediation Training Provider CEDR
- Date Qualified as Mediator 23 July 2008
- Training Certificate Download PDF
Approved Mediator
- Profile submitted Checked
- Independent feedback Checked
- History Checked
- Insurance provider Checked
- Insurance certificate Checked
- Expiry date Checked
- Level of cover Checked
- Training requirement Checked
- Qualification date Checked
- Training certificate Checked
- E.U. Code of conduct Checked
- Observations completed Checked
- Annual CPD log Checked
- Mediator status Checked
- Specialist panels Checked
- Geographical location Checked
- Professional status Checked
- League table position Checked
Approved Mediator - Clerksroom Mediator Database
