Susan Brown ACIArb is a qualified mediator General Information Sue has been involved in mediation for over 25 years, and as a lawyer has successfully resolved many difficult claims, including personal injury and clinical negligence, professional negligence claims, and wide range of other types of claim, through mediation. She has been a qualified mediator in both general civil and commercial mediation and in workplace mediation since 2016. She strongly believes in the power of mediation to facilitate the settlement of even the most ostensibly irresolvable disputes. She handles a wide range of different types of commercial mediations including personal injury, clinical negligence, professional negligence, property and landlord and tenant disputes, and disputed probate cases. She also handles workplace mediations and a wide range of different types of community mediations. She qualified as a solitor in 1996, having previously been a legal executive, and has a wide range of experience. She has specialised in professional negligence, clinical negligence and personal injury, but also has experience in both property and commercial work, wills and probate including inheritance disputes, and general litigation. Directorships, memberships and accreditations Motor Accidents Solicitors Society (MASS) Chair 2014 - 2016, Vice Chair 2012 to 2014, currently a Director Claims Portal Limited - Director 2013 to date Medco Registration Solutions Limited - Director 2016 to date Member of the Law Society of England and Wales Civil Mediation Council registered mediator Chartered Institute of Arbitrators (Associate) LexisNexis Editorial Board member and contributing author Career history 1985 to 1990 - Michael Olmer & Co. - assisting sole practitioner with conveyancing and property work, both residential and commercial, wills and probate, and litigation 1990 to 2003 - Reid Minty & Co. - (from 1996) Partner and Head of Personal Injury 2003 to 2007 - Royal&SunAlliance Legal South - team leader in RSA's in-house legal team 2007 to 2016 - Prolegal Limited - Head of Personal Injury, Clinical and Professional Negligence 2016 to date - Self-employed working as a mediator, legal trainer and writer, holding non-exec director and consultancy roles