Feedback & Complaints

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Internal feedback & complaints

If you are pleased with the service provided and wish to offer feedback, please use this form. If however you are unhappy with any aspect of the service provided by one of our own Barristers, please contact us with your "concern" and allow us the opportunity to rectify the issue. Should we fail to rectify the problem to your satisfaction, we will agree the concern should be escalated to a "complaint".

http://www.clerksroom.com/downloads/26-feedback-complaints-form.pdf

Bar Standards Board information on making a complaint about a barrister.

http://www.barstandardsboard.org.uk/complaints-and-professional-conduct/concerns-about-a-barrister/

What our clients say

Some feedback from our many happy clients.

http://www.clerksroom.com/content-html.php?cid=59

Legal Ombudsman

If we have failed to deal with your complaint properly and you have completed our internal complaints process, you can contact the Legal Ombudsman direct using this link.

http://www.legalombudsman.org.uk/

Clerksroom Complaints Policy

http://www.clerksroom.com/content-html.php?cid=416